I am having problems with my host (Hostpapa) right now who say I have all sorts of things I need to fix but I am not a techy person. Their request (see below) might as well be written in Chinese because I don’t understand what they are saying… I tried doing some of the things they recommended but nothing worked as the instructions said, and in the process I eliminated about 300 of my subscribers because I thought they were spambots…
I started this blog 12 years ago, and it was simple, and easy… and its not anymore, and its also expensive. This blog costs me $400 per year and every three months there is some issue I have to attend to that isn’t my fault, but it always seems to cost me more money and time to try to fix. Hostpapa has already shut this blog down last week because I didn’t respond to them within 48 hours (BECAUSE I HAVE A REAL LIFE WITH REAL DEADLINES…) So, if this blog disappears, you will know why….
Here is what they said I need to do — if anyone can explain what they are asking me to do in English, let me know.:
Here is the detailed information
***** (100%) Primary Domain: kickshawproductions.com (Hits: 153813 Uniques:
6254) ***
– Hits Per Day —
1 October 9388 | 2 October 9206 | 3 October 10997
4 October 8789 | 5 October 8295 | 6 October 8018
7 October 7944 | 8 October 12037 | 9 October 11177
10 October 7554 | 11 October 12955 | 12 October 11459
13 October 12230 | 14 October 11722 | 15 October 12042
— Top IPs —
15014 68.169.78.5
13895 45.76.209.210
12643 92.61.241.152
10903 92.61.244.5
8589 76.9.19.12
4610 149.28.133.241
3421 66.230.162.7
1595 64.188.55.53
1525 93.158.90.82
1439 74.12.102.152
— Top Accessed Content/Files —
48398 /blog/
24634 /favicon.ico
13097 /blog//xmlrpc.php
3821 /robots.txt
3718 /blog/wp-includes/css/dist/block-library/style.min.css
3652 /blog/wp-includes/css/dist/block-library/theme.min.css
3587 /blog/wp-includes/js/wp-emoji-release.min.js
2520 /cgi-sys/suspendedpage.cgi
2200 /
2152 /blog
— Top Bot Hits —
19113 http://www.bing.com/bingbot.htm
5784 http://www.google.com/bot.html
4639 https://aspiegel.com/petalbot
3966 http://ahrefs.com/robot/
2684 http://www.opensiteexplorer.org/dotbot, help@moz.com
2044 http://webmeup-crawler.com/
2031 http://www.pinterest.com/bot.html
1013 https://babbar.tech/crawler
953 http://mj12bot.com/
811 http://www.brandwatch.net
Recommendations:
– You should review the top IPs above and filter your traffic and eliminate
malicious requests. Confront the IP list above with known abuser databases at
stopforumspam.com and projecthoneypot.org. Block all IPs showing there inside
cPanel – IP Blocker. You can block IPs using this guide:
https://hostpapasupport.com/block-ip-address-accessing-website/
– For bots, I recommend lowering the frequency for Bing to crawl your websites
https://www.bing.com/webmaster/help/crawl-control-55a30302
– I see a lot of requests to admin-ajax.php which means you’re being affected by
the WordPress Heartbeat api. In order to fix this we suggest you to install the
following plugin : https://wordpress.org/plugins/heartbeat-control/ . Here are
the steps: https://hostpapasupport.com/wordpress-heartbeat-configure/
– I see noticeable requests to wp-cron.php. You can easily control this by
following the steps here:
https://hostpapasupport.com/replace-wordpress-cron-real-cronjob/
– There are requests to your xmlrpc.php. If you’re not using any software which
uses xmlrpc.php to connect to your WordPress you can use this plugin to prevent
requests to it: https://wordpress.org/plugins/stop-xmlrpc-attack/
– Using a caching plugin on your website is one of the best ways to ensure your
website loads faster and uses less resources. I recommend you to install a
caching plugin such as W3 Total Cache or WP Super Cache:
https://hostpapasupport.com/install-set-w3-total-cache-plugin/ or
https://hostpapasupport.com/install-set-wp-super-cache-plugin/
What an ordeal! I have my blogs on blogger, and a couple of years ago I decided to quit paying for domain names, and switched them all to Google blogger freebies, it messed up links, but at least should live on in perpetuity for free. Not a wordpress expert but I’m pretty sure you can downgrade yours to a free wordpress.org blog, without losing your content. Good luck!
Oh I wish I could help but my eyes glaze over at that type of bloggie techie talk too.
My host is Bluehost and the people there (whenever I needed to access their help) were most helpful and ready to speak in real English to help me through any issues. And when they couldn’t translate tech speak to real English patiently guided me through screen by screen to get the desired result. Maybe talk to someone at Bluehost about your problems and use them as webhost instead?
I’ve also had good success with the Happiness Engineers at WordPress. My blog is kinda expensive to run too and I feel you should get good support for those bucks!
Deb
This is ridiculous and ridiculously expensive. Time to switch hosts. WordPress has recommendations https://wordpress.org/hosting/ although they themselves offer professional hosting-I won’t link it here as too many urls might get the comment flagged as spam. My husband and I both use ventraIP here in Australia and they are amazing, affordable and have great support. Best of luck!
Thanks for your thoughts… I am working on a solution.